To strengthen personal data protection, the current password-based payslip access (e.g. Employee ID/NRIC) will be replaced with One-Time Password (OTP) verification. Employees must use an OTP to securely download their payslips.
Refer to the steps below to enable OTP for payslips.
1. Go to Staff Directory. Locate the employee, open the dropdown menu, select Payroll Info, and click Go.
2. In the Employee Payroll Info page, click Edit.
3. Scroll to the Other Settings section. Under Payslip Email Notification, select Receive OTP to download Payslip.
Once enabled, the employee will receive a secure download link via email and must authenticate using a one-time verification code sent to their registered email address.
How Employees Download Payslips Using OTP
1. Open the payslip email and click Download.
2. You will be redirected to the OTP verification page.
- A countdown timer will be displayed.
- You can request a new OTP after 2 minutes if needed.
3. Check your email for the OTP, then enter the code in the provided field. The OTP is valid for 10 minutes.
4. Upon successful verification, the payslip will be available for download and a confirmation message will be shown.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article