How to Include a New Employee in Payroll

To ensure a newly added employee appears in the payroll, check the following:

1. Ensure the checkbox Will this employee be drawing salary, fee or allowances? is ticked in the staff basic info. See guide on setting up employee salary.

If you see No seat quota left, it means you’ve reached the seat limit on your current plan. Kindly follow this guide to adjust your seat allocation.

If you're sure you still have available seats but the message says No seat quota left, it’s possible that resigned staff still have seats assigned to them. Follow this guide to free up seats from resigned employees so you can reuse them or reduce your plan.

2. Ensure the employee’s Date Joined falls within the payroll month. For example, if you're running payroll for July, and the Date Joined is in August, the employee will not appear in the payroll.

Still Not Appearing in Payroll?

Try the following quick fix:

• Go to Edit Staff Basic Info

• Click Save (even if no changes were made)

• Recheck your Payroll Run